Exchange and Return Policy

  • Mantra will happily accept exchanges or returns due to change of mind, but with following conditions applied:

For Exchanges or Returns:

    • Items must be unused and in the same condition that you received them.
    • Items must be in the original packaging.
    • Exchanges and returns must be made within 14 days of purchase.

Non-returnable Items:

    • Gift cards.
    • Customized or personalized items.

Exchanges or Returns Process:

    • Once your return is received and inspected, we will contact you to notify you of the approval or rejection of your exchange or return.
    • If approved, you can exchange or return your items, and the refund will be processed immediately.

Shipping:

    • You will be responsible for paying for your own shipping costs for returning or exchanging your items. Shipping costs are non-refundable.
    • We offer pick-up services if you are in Kuwait.